The Oakville Centre for the Performing Arts welcomes people of all abilities and is committed to providing accessible programs and services. The Oakville Centre faces accessibility challenges due to its design and age and does not have an elevator.
Patrons using a wheelchair, walker or who have difficulty with stairs should advise the Box Office (905-815-2021) at the time of ticket purchase.
Please use the main entrance on Navy Street to access the Auditorium. Auditorium accessible seating is NOT available online. Please contact the box office to purchase tickets for patrons using a wheelchair or walker. For the safety of patrons, all accessible seating in the Main Auditorium is located in Row S. The Main Auditorium’s 17-row seating area has a steep incline, with steps down to each row.
Patrons who have any difficulty with stairs or that use mobility devices are asked to call the box office in advance of the performance to arrange for Studio Theatre access. Please use the Stage Door/Artist Entrance on the lower level on Water Street. Please note:
One accessible parking spot is located on Navy Street and the parking lots along Church Street also offer accessible spots for those attending an auditorium event.
Three accessible parking spots for the Studio Theatre are located in the Water Street parking lot located at the lower level behind the theatre. Visit our Parking page for further access information.
Please do not wear cologne, perfume or other scented products while attending an Oakville Centre event.
Dog guides and other service animals are welcome and may accompany patrons in any areas open to the general public. We encourage patrons to notify the Box Office in advance or at the time of ticket purchase so we are best able to accommodate.
The Oakville Centre welcomes patrons with disability and their support person. All patrons, including those acting as a support person, are required to hold a valid ticket for ticketed performances.
Training is provided to our employees, volunteers and individuals who provide goods or services on our behalf as outlined in the Town of Oakville’s Accessible Customer Service Procedure and the town’s Accessible Customer Service 101 video.