Accessibility

The Oakville Centre for the Performing Arts welcomes people of all abilities and is committed to providing accessible programs and services.

Accessibility at the Oakville Centre

Patrons using a wheelchair, walker or who have difficulty with stairs should advise the Box Office (905-815-2021) at the time of ticket purchase. Accessible seating is NOT available online. For the safety of patrons, all accessible seating in the Main Auditorium is located in Row S.

Please note: The Oakville Centre faces accessibility challenges due to its design and age. The theatre does not have an elevator. The Main Auditorium’s 17-row seating area has a steep incline, with steps down to each row.

Building design

The Oakville Centre does have some accessibility challenges due to its original design and age. The theatre does not have an elevator and the main auditorium’s 17-row seating area has a steep incline, with steps down to each row.

Parking

One accessible parking spot is located on Navy Street and the parking lots along Church Street also offer accessible spots. Three accessible parking spots for the Studio Theatre are located on the lower, Water St. level behind the theatre. Visit our Parking page for further access information.

Accessible features

• Main entrance doors are equipped with power door operators
• Stairs equipped with handrails throughout the auditorium
• Accessible service counter for the Box Office
• Barrier-free washroom on the main level
• Hearing assistance headsets are available to auditorium patrons free of charge. The service is available on a first come, first served basis and headsets are available at the lobby bar.

Allergies/multiple chemical sensitivities

Please do not wear cologne, perfume or other scented products while attending an Oakville Centre event.

Service animals

Dog guides and other service animals are welcome and may accompany patrons in any areas open to the general public. We encourage patrons to notify the Box Office in advance or at the time of ticket purchase so we are best able to accommodate.

Support persons

The Oakville Centre welcomes patrons with disability and their support person. All patrons, including those acting as a support person, are required to hold a valid ticket for ticketed performances.

Training

Training is provided to our employees, volunteers and individuals who provide goods or services on our behalf as outlined in the Town of Oakville’s Accessible Customer Service Procedure  and the town’s Accessible Customer Service 101 video.